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Store Policies
Find important details about shopping with us, including our shipping, returns, privacy, and payment policies.
Terms & Conditions: Welcome to Garden Girl Creative LLC! By visiting and making purchases from our website, you agree to the following terms and conditions. Please read them carefully. 1. Order Fulfillment and Processing Once you place an order with Garden Girl Creative LLC, we begin processing your custom, made-to-order products. As our items are personalized and produced specifically for each customer, please note that production time may vary depending on the item and current order volume. 2. Payment and Pricing We accept payments through major credit cards. All prices listed are in USD and are subject to change at any time without prior notice. Sales tax may be applied depending on your location. 3. Shipping We currently offer shipping to the United States and Canada. Shipping times may vary depending on your location, but we will do our best to get your order to you as quickly as possible. Please ensure that your shipping address is accurate at checkout, as we are not responsible for packages that are undeliverable due to incorrect address information. 4. Returns and Exchanges At Garden Girl Creative LLC, we take pride in creating high-quality, custom products. Since all our items are made-to-order, we are unable to accept returns or exchanges at this time. However, if you are unsatisfied with your purchase, or if you receive a damaged or defective item, please contact us within 14 calendar days of receiving your order. We are committed to resolving any issues and ensuring your satisfaction. Please reach out to us at shop@gardengirlcreativemi.com, and we will assist you in addressing the situation. 5. Intellectual Property All content, designs, logos, images, and trademarks associated with Garden Girl Creative LLC are the property of the company and protected by intellectual property laws. Unauthorized use or reproduction of any content is strictly prohibited. 6. Privacy Policy Your privacy is very important to us. We collect personal information only as necessary to fulfill your order, process payments, and communicate with you regarding your purchases. For more information, please refer to our Privacy Policy. 7. Limitation of Liability Garden Girl Creative LLC is not liable for any indirect, incidental, or consequential damages resulting from the use of our products. We make every effort to ensure that the information provided on our site is accurate and up to date, but we do not guarantee its accuracy, and we are not responsible for any errors or omissions. 8. Changes to Terms & Conditions We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our website after any changes are made, you agree to the updated Terms & Conditions. 9. Governing Law These Terms & Conditions are governed by the laws of the state of Michigan, and any disputes will be resolved in the courts located in Lapeer County, Michigan.
Privacy Policy: This Privacy Policy describes how and when Garden Girl Creative LLC collects, uses, and shares information when you purchase an item, contact us, or use our services through our website. This Privacy Policy does not apply to the practices of third parties that Garden Girl Creative LLC does not own or control, including payment processors or any third-party services you access through our website. Information Garden Girl Creative LLC Collects: To fulfill your order, you must provide Garden Girl Creative LLC with certain information, such as your name, email address, shipping address, payment information, and the details of the product you're ordering. We collect only the necessary information to complete your transaction and provide the services you've requested. How We Use Your Information: Order Fulfillment: Your personal information is used to process and ship your orders, communicate with you about your order, and provide customer support. Marketing: With your permission, we may use your email address to send updates about our products, promotions, or new releases. You can unsubscribe at any time. Information Sharing and Disclosure: We value your privacy and share your information for limited reasons and under specific circumstances: Third-Party Service Providers: Garden Girl Creative works with trusted third parties, such as payment processors and shipping companies, to perform functions and services necessary to run our shop. We will share your personal information with these parties only to the extent necessary to complete your transactions. Legal Compliance: If required by law, we may share your personal information to comply with legal obligations, enforce our terms, or protect our rights, property, and safety. Data Retention: We retain your personal information only for as long as necessary to provide our services and comply with our legal obligations. After that, your information will be deleted in a secure manner. Your Rights: You have the right to access, update, or delete the personal information we hold about you. If you would like to make a request or have any questions about how we handle your data, please contact us directly. Security: We take reasonable precautions to protect your personal information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.
Return Policy: At Garden Girl Creative LLC, we are committed to providing high-quality products and ensuring your satisfaction. As all of our items are custom-made and made-to-order, we are unable to accept returns or exchanges at this time. However, if for any reason you're not completely satisfied with your purchase, please reach out to us within 14 calendar days of receiving your order. We want to make things right and are happy to assist you with any concerns, including issues with damaged or defective products. Please contact us directly at shop@gardengirlcreativemi.com, and we'll work with you to find a solution that meets your needs.
Shipping Information: Order Processing: All items are made to order. Please allow 2-5 business days for production before your order ships. Shipping Times: Estimated delivery times: United States: 5-10 business days after production. International: 10-20 business days after production. Please note: Delivery times may vary depending on your location and potential carrier delays beyond our control. Shipping Costs: Shipping fees are calculated at checkout based on your location and the items in your cart. Tracking Information: Once your order ships, you will receive an email with tracking information to monitor its progress. Lost or Delayed Packages: If your package is lost or significantly delayed, please contact us at shop@gardengirlcreativemi.com. We will work with the shipping carrier to resolve the issue as quickly as possible. Wrong Shipping Address: Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. Customs & Duties (For International Orders): International customers are responsible for any customs or import fees that may apply in their country.